SPOTIFY MAKES ME WANNA CRY. WHY NO SYNC. I HAVE...
A Spotify customer review by GetHuman user ~TEARS ARE STREAMING from November 21st, 2017
Background on ~TEARS ARE STREAMING's case
GetHuman: ~TEARS ARE STREAMING - can you tell our other Spotify customers when your case took place?
~TEARS ARE STREAMING: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Spotify, and if so, how?
GetHuman: And which of these common Spotify customer issues best describes the reason you wanted to talk to them?
(Shows ~TEARS ARE STREAMING a list of common Spotify problems)
~TEARS ARE STREAMING: "Dispute a Charge" was why I was trying to contact.
~TEARS ARE STREAMING's review of Spotify customer service
GetHuman: So how would you sum up your experience for GetHuman's Spotify customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TEARS ARE STREAMING: SPOTIFY MAKES ME WANNA CRY. WHY NO SYNC. I HAVE TO DO A **KM HIKE AND A * HOUR BUS RIDE TOMMROW WITH IDIOTS WHO TALK. *burninhellspotifypremium *cantevenhaveagoodrant *why *syncnowbitch
GetHuman: Let's quantify your experience contacting Spotify. On a scale of 1 to 5, how easy is it go get help on a Spotify problem?
~TEARS ARE STREAMING: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TEARS ARE STREAMING: I'd give them a four out of five on communication.
GetHuman: And what about Spotify's ability to quickly and effectively address your problem?
~TEARS ARE STREAMING: For that I would say one out of five.
GetHuman: And finally- any advice for other Spotify customers?
~TEARS ARE STREAMING: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Spotify to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TEARS ARE STREAMING taken from his Spotify customer service problem that occurred on November 18th, 2017.