Spotify: They take forever to help you and copy and past...
A Spotify customer review by GetHuman user ~hate spotify customer service from November 27th, 2017
Background on ~hate spotify customer service's case
GetHuman: ~hate spotify customer service - can you tell our other Spotify customers when your case took place?
~hate spotify customer service: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Spotify, and if so, how?
GetHuman: And which of these common Spotify customer issues best describes the reason you wanted to talk to them?
(Shows ~hate spotify customer service a list of common Spotify problems)
~hate spotify customer service: "Update account information" was why I was trying to contact.
~hate spotify customer service's review of Spotify customer service
GetHuman: So how would you sum up your experience for GetHuman's Spotify customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hate spotify customer service: They take forever to help you and copy and paste the faq disregarding that you've already gone through that, its been two days and they still haven't helped
GetHuman: Let's quantify your experience contacting Spotify. On a scale of 1 to 5, how easy is it go get help on a Spotify problem?
~hate spotify customer service: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hate spotify customer service: I'd give them a five out of five on communication.
GetHuman: And what about Spotify's ability to quickly and effectively address your problem?
~hate spotify customer service: For that I would say one out of five.
GetHuman: And finally- any advice for other Spotify customers?
~hate spotify customer service: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Spotify to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hate spotify customer service taken from his Spotify customer service problem that occurred on November 17th, 2017.