Sprint Airave: Big thanks to David for helping solve the issue...
A Sprint Airave customer review by GetHuman user ~Clarks Shoe Guy from November 17th, 2017
Background on ~Clarks Shoe Guy's case
GetHuman: ~Clarks Shoe Guy - can you tell our other Sprint Airave customers when your case took place?
~Clarks Shoe Guy: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Sprint Airave, and if so, how?
GetHuman: And which of these common Sprint Airave customer issues best describes the reason you wanted to talk to them?
(Shows ~Clarks Shoe Guy a list of common Sprint Airave problems)
~Clarks Shoe Guy: "Technical support" was why I was trying to call.
~Clarks Shoe Guy's review of Sprint Airave customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Airave customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clarks Shoe Guy: Big thanks to David for helping solve the issue with our Airave. He was patient and respectful throughout the phone call, even when my phone kept cutting out(due to the airave not working lol). Best phone customer care I have received.
GetHuman: Let's quantify your experience contacting Sprint Airave. On a scale of 1 to 5, how easy is it go get help on a Sprint Airave problem?
~Clarks Shoe Guy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clarks Shoe Guy: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Airave's ability to quickly and effectively address your problem?
~Clarks Shoe Guy: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Airave customers?
~Clarks Shoe Guy: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Airave to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clarks Shoe Guy taken from his Sprint Airave customer service problem that occurred on November 13th, 2017.