Sprint Airave: My call was answered in less than * minute. The...
A Sprint Airave customer review by GetHuman user GetHuman-137009 from November 24th, 2017
Background on GetHuman-137009's case
GetHuman: GetHuman-137009 - can you tell our other Sprint Airave customers when your case took place?
GetHuman-137009: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Sprint Airave, and if so, how?
GetHuman: And which of these common Sprint Airave customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-137009 a list of common Sprint Airave problems)
GetHuman-137009: "Update account information" was why I was trying to call.
GetHuman-137009's review of Sprint Airave customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Airave customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-137009: My call was answered in less than * minute. The representative Chuck was awesome. He understood my issue and was able to provide a solution right away. Left a great impression.
GetHuman: Let's quantify your experience contacting Sprint Airave. On a scale of 1 to 5, how easy is it go get help on a Sprint Airave problem?
GetHuman-137009: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-137009: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Airave's ability to quickly and effectively address your problem?
GetHuman-137009: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Airave customers?
GetHuman-137009: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Airave to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-137009 taken from his Sprint Airave customer service problem that occurred on November 14th, 2017.