Sprint Corporate Care: Jessica was very Customer Service oriented and...
A Sprint Corporate Care customer review by GetHuman user ~Crystal Shults from November 22nd, 2017
Background on ~Crystal Shults's case
GetHuman: ~Crystal Shults - can you tell our other Sprint Corporate Care customers when your case took place?
~Crystal Shults: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Crystal Shults a list of common Sprint Corporate Care problems)
~Crystal Shults: "Cancel service" was why I was trying to call.
~Crystal Shults's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Crystal Shults: Jessica was very Customer Service oriented and professional. She did sympathize and address my issues to the best of her abilities.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Crystal Shults: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Crystal Shults: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Crystal Shults: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Crystal Shults: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Crystal Shults taken from his Sprint Corporate Care customer service problem that occurred on November 18th, 2017.