Sprint Corporate Care: Talked to carol at that number and she was wond...
A Sprint Corporate Care customer review by GetHuman user ~Sprint man from November 18th, 2017
Background on ~Sprint man's case
GetHuman: ~Sprint man - can you tell our other Sprint Corporate Care customers when your case took place?
~Sprint man: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Sprint man a list of common Sprint Corporate Care problems)
~Sprint man: "Refund a Charge" was why I was trying to call.
~Sprint man's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sprint man: Talked to carol at that number and she was wonderful and helpful and got my problem solved right away. because of her I will be with sprint for a long time.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Sprint man: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sprint man: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Sprint man: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Sprint man: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sprint man taken from his Sprint Corporate Care customer service problem that occurred on November 8th, 2017.