Sprint Corporate Care: terrible service not only do there representati...
A Sprint Corporate Care customer review by GetHuman user ~not happy from November 27th, 2017
Background on ~not happy's case
GetHuman: ~not happy - can you tell our other Sprint Corporate Care customers when your case took place?
~not happy: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common Sprint Corporate Care problems)
~not happy: "Overcharge/Strange charge" was why I was trying to call.
~not happy's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: terrible service not only do there representatives hang up on you there rude beyond any measure of any customer service I have personally dealt with in my life. where is the compassion in this company is it all about making more money or actually giving customers an experience they will enjoy which will lead to them being a loyal customer. I will now be in the process to look for a new phone service that actually appreciates there customers.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~not happy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~not happy: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~not happy: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his Sprint Corporate Care customer service problem that occurred on November 21st, 2017.