Sprint Long Distance: Called to cancel my service. "Talk to a Human...
A Sprint Long Distance customer review by GetHuman user GetHuman-136682 from November 17th, 2017
Background on GetHuman-136682's case
GetHuman: GetHuman-136682 - can you tell our other Sprint Long Distance customers when your case took place?
GetHuman-136682: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Sprint Long Distance, and if so, how?
GetHuman: And which of these common Sprint Long Distance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-136682 a list of common Sprint Long Distance problems)
GetHuman-136682: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-136682's review of Sprint Long Distance customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Long Distance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-136682: Called to cancel my service. "Talk to a Human" info here saved a lot of time. A Sprint representative picked up immediately.
GetHuman: Let's quantify your experience contacting Sprint Long Distance. On a scale of 1 to 5, how easy is it go get help on a Sprint Long Distance problem?
GetHuman-136682: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-136682: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Long Distance's ability to quickly and effectively address your problem?
GetHuman-136682: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Long Distance customers?
GetHuman-136682: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Sprint Long Distance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-136682 taken from his Sprint Long Distance customer service problem that occurred on November 13th, 2017.