Sprint Long Distance: David in Georgia was MOST helpful! Qick and eas...
A Sprint Long Distance customer review by GetHuman user ~Sundance Woman from November 25th, 2017
Background on ~Sundance Woman's case
GetHuman: ~Sundance Woman - can you tell our other Sprint Long Distance customers when your case took place?
~Sundance Woman: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Sprint Long Distance, and if so, how?
GetHuman: And which of these common Sprint Long Distance customer issues best describes the reason you wanted to talk to them?
(Shows ~Sundance Woman a list of common Sprint Long Distance problems)
~Sundance Woman: "Overcharge/Strange charge" was why I was trying to call.
~Sundance Woman's review of Sprint Long Distance customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Long Distance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sundance Woman: David in Georgia was MOST helpful! Qick and easy way to pay bill over the phone. Very professional, friendly, customer oriented service. David represented Sprint very well!
GetHuman: Let's quantify your experience contacting Sprint Long Distance. On a scale of 1 to 5, how easy is it go get help on a Sprint Long Distance problem?
~Sundance Woman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sundance Woman: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Long Distance's ability to quickly and effectively address your problem?
~Sundance Woman: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Long Distance customers?
~Sundance Woman: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Sprint Long Distance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sundance Woman taken from his Sprint Long Distance customer service problem that occurred on November 24th, 2017.