Sprint Nextel: OMG Someone picked up the phone immediately. Ha...
A Sprint Nextel customer review by GetHuman user ~admirals walk from October 30th, 2017
Background on ~admirals walk's case
GetHuman: ~admirals walk - can you tell our other Sprint Nextel customers when your case took place?
~admirals walk: Yes I can. It was evening, on October 20th.
GetHuman: Did you reach out to Sprint Nextel, and if so, how?
GetHuman: And which of these common Sprint Nextel customer issues best describes the reason you wanted to talk to them?
(Shows ~admirals walk a list of common Sprint Nextel problems)
~admirals walk: "Update account information" was why I was trying to call.
~admirals walk's review of Sprint Nextel customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Nextel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~admirals walk: OMG Someone picked up the phone immediately. Had to transfer me to technician. I was only on the phone for * minutes even fixing the problem on my phone..I love this site!!
GetHuman: Let's quantify your experience contacting Sprint Nextel. On a scale of 1 to 5, how easy is it go get help on a Sprint Nextel problem?
~admirals walk: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~admirals walk: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Nextel's ability to quickly and effectively address your problem?
~admirals walk: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Nextel customers?
~admirals walk: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Nextel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~admirals walk taken from his Sprint Nextel customer service problem that occurred on October 20th, 2017.