Sprint Nextel: Third ring!! Like cutting in line and no dirty...
A Sprint Nextel customer review by GetHuman user ~first in line from November 7th, 2017
Background on ~first in line's case
GetHuman: ~first in line - can you tell our other Sprint Nextel customers when your case took place?
~first in line: Yes. It was late at night, on October 28th.
GetHuman: Did you reach out to Sprint Nextel, and if so, how?
GetHuman: And which of these common Sprint Nextel customer issues best describes the reason you wanted to talk to them?
(Shows ~first in line a list of common Sprint Nextel problems)
~first in line: "Update account information" was why I was trying to call.
~first in line's review of Sprint Nextel customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Nextel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~first in line: Third ring!! Like cutting in line and no dirty looks!! Immediate response I was not even ready with pen and paper!!
GetHuman: Let's quantify your experience contacting Sprint Nextel. On a scale of 1 to 5, how easy is it go get help on a Sprint Nextel problem?
~first in line: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~first in line: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Nextel's ability to quickly and effectively address your problem?
~first in line: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Nextel customers?
~first in line: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Nextel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~first in line taken from his Sprint Nextel customer service problem that occurred on October 28th, 2017.