Sprint Wireless: The callback is absolutely the best way to go a...

A Sprint Wireless customer review by GetHuman user ~PinkPillyMom from November 25th, 2017

Background on ~PinkPillyMom's case

GetHuman: ~PinkPillyMom - can you tell our other Sprint Wireless customers when your case took place?
~PinkPillyMom: Yup. It was evening, on November 20th.
GetHuman: Did you reach out to Sprint Wireless, and if so, how?
~PinkPillyMom: I used the 800-369-5400 number I found for on the GetHuman Sprint Wireless customer phone number page I was on: Sprint Wireless Customer Service Phone Number
GetHuman: And which of these common Sprint Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~PinkPillyMom a list of common Sprint Wireless problems)
~PinkPillyMom: "None of those really matches why I wanted to call Sprint Wireless that day." was why I was trying to call.

~PinkPillyMom's review of Sprint Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PinkPillyMom: The callback is absolutely the best way to go about it..instead of being on hold ** minutes... I get a call and POOF! there's a LIVE REP, u can't ask for anything better than that!
GetHuman: Let's quantify your experience contacting Sprint Wireless. On a scale of 1 to 5, how easy is it go get help on a Sprint Wireless problem?
~PinkPillyMom: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PinkPillyMom: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Wireless's ability to quickly and effectively address your problem?
~PinkPillyMom: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Wireless customers?
~PinkPillyMom: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PinkPillyMom taken from his Sprint Wireless customer service problem that occurred on November 20th, 2017.

Sprint Wireless

3.50 of 5 stars | 45 reviews

~PinkPillyMom's Sprint Wireless Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint Wireless in any way.

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