Sprint: Had a rep named angela. She was so friendly and...

A Sprint customer review by GetHuman user ~boom baby from November 25th, 2017

Background on ~boom baby's case

GetHuman: ~boom baby - can you tell our other Sprint customers when your case took place?
~boom baby: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Sprint, and if so, how?
~boom baby: I used the 888-211-4727 number I found for on the GetHuman Sprint customer phone number page I was on: Sprint Customer Service Phone Number
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~boom baby a list of common Sprint problems)
~boom baby: "Pay bill" was why I was trying to call.

~boom baby's review of Sprint customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~boom baby: Had a rep named angela. She was so friendly and was able to push my billing back till I got paid. Highly recommend.
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~boom baby: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~boom baby: I'd give them a five out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~boom baby: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint customers?
~boom baby: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~boom baby taken from his Sprint customer service problem that occurred on November 19th, 2017.

Sprint

2.47 of 5 stars | 588 reviews

~boom baby's Sprint Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint in any way.

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