Sprint has horrible to lousy costumer support a...
A Sprint customer review by GetHuman user ~Sprint Stinks Like Ass from November 17th, 2017
Background on ~Sprint Stinks Like Ass's case
GetHuman: ~Sprint Stinks Like Ass - can you tell our other Sprint customers when your case took place?
~Sprint Stinks Like Ass: Yes. It was evening, on November 7th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~Sprint Stinks Like Ass a list of common Sprint problems)
~Sprint Stinks Like Ass: "Setup service" was why I was trying to call.
~Sprint Stinks Like Ass's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sprint Stinks Like Ass: Sprint has horrible to lousy costumer support and in-store help isn't any better. I have spent hours upon hours trying to get answers about replacing my malfunctioning Galaxy S* for the *rd time in * weeks. No one helps, I can hardly understand their foreign accents, They hang up when they eventually run out of questions to ask and cannot help.
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~Sprint Stinks Like Ass: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sprint Stinks Like Ass: I'd give them a one out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~Sprint Stinks Like Ass: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint customers?
~Sprint Stinks Like Ass: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sprint Stinks Like Ass taken from his Sprint customer service problem that occurred on November 7th, 2017.