GAME ENDING bad service ...if square ignores ot...

A Square customer review by GetHuman user ~true detroit from November 13th, 2017

Background on ~true detroit's case

GetHuman: ~true detroit - can you tell our other Square customers when your case took place?
~true detroit: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Square, and if so, how?
~true detroit: I used the 855-700-6000 number I found for on the GetHuman Square customer phone number page I was on: Square Customer Service Phone Number
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~true detroit a list of common Square problems)
~true detroit: "Technical support" was why I was trying to call.

~true detroit's review of Square customer service

GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~true detroit: GAME ENDING bad service ...if square ignores other callers like me, they will not exhist in a few months - read about them VERY closely - ABSOLUTELY NO HELP, NO PAYMENTS, NO COMMUNICATION - YES, ATTOURNEY GENERAL TIME ..PS, SQUARE, WORHTLESS POS THIS IS TRUE DETROIT, AND I OPENED AN ACCOUNT * DAYS AGO...AND HAVE HAD NO response regarding totally missing payments
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~true detroit: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~true detroit: I'd give them a one out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~true detroit: For that I would say one out of five.
GetHuman: And finally- any advice for other Square customers?
~true detroit: Call them early in the day or late. Don't forget any personal or account information you might need for Square to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~true detroit taken from his Square customer service problem that occurred on November 9th, 2017.


1.24 of 5 stars | 208 reviews

~true detroit's Square Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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