St. Petersburg Times: I called because I never received my newspaper...
A St. Petersburg Times customer review by GetHuman user GetHuman-425894 from November 20th, 2017
Background on GetHuman-425894's case
GetHuman: GetHuman-425894 - can you tell our other St. Petersburg Times customers when your case took place?
GetHuman-425894: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to St. Petersburg Times, and if so, how?
GetHuman: And which of these common St. Petersburg Times customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-425894 a list of common St. Petersburg Times problems)
GetHuman-425894: "Lower my bill" was why I was trying to call.
GetHuman-425894's review of St. Petersburg Times customer service
GetHuman: So how would you sum up your experience for GetHuman's St. Petersburg Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-425894: I called because I never received my newspaper. This*Was at *am.m. It is now after ** o'clock. Where is the*Paper? Disappointed. What do you suggest I do now?
GetHuman: Let's quantify your experience contacting St. Petersburg Times. On a scale of 1 to 5, how easy is it go get help on a St. Petersburg Times problem?
GetHuman-425894: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-425894: I'd give them a five out of five on communication.
GetHuman: And what about St. Petersburg Times's ability to quickly and effectively address your problem?
GetHuman-425894: For that I would say five out of five.
GetHuman: And finally- any advice for other St. Petersburg Times customers?
GetHuman-425894: Call them early in the day or late. Don't forget any personal or account information you might need for St. Petersburg Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-425894 taken from his St. Petersburg Times customer service problem that occurred on November 13th, 2017.