St. Petersburg Times: I spoke with Dennis who was friendly. I did no...
A St. Petersburg Times customer review by GetHuman user ~anonymous from November 22nd, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other St. Petersburg Times customers when your case took place?
~anonymous: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to St. Petersburg Times, and if so, how?
GetHuman: And which of these common St. Petersburg Times customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common St. Petersburg Times problems)
~anonymous: "Cancel subscription" was why I was trying to call.
~anonymous's review of St. Petersburg Times customer service
GetHuman: So how would you sum up your experience for GetHuman's St. Petersburg Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: I spoke with Dennis who was friendly. I did not get the newspaper on Sunday, July **, **** and Monday, July **, ****. I asked him if my carrier quit! He said that there was always a carrier but there may have been a "sub". He told me that the * newspaper were on the way. I called at *:** AM. I certainly hope I get the newspaper later this morning. Thank you.
GetHuman: Let's quantify your experience contacting St. Petersburg Times. On a scale of 1 to 5, how easy is it go get help on a St. Petersburg Times problem?
~anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a two out of five on communication.
GetHuman: And what about St. Petersburg Times's ability to quickly and effectively address your problem?
~anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other St. Petersburg Times customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for St. Petersburg Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his St. Petersburg Times customer service problem that occurred on November 14th, 2017.