Staples Easy Rebates: i gave in my rebate last year it still has not...

A Staples Easy Rebates customer review by GetHuman user ~saplesmakingmesuffer from October 26th, 2017

Background on ~saplesmakingmesuffer's case

GetHuman: ~saplesmakingmesuffer - can you tell our other Staples Easy Rebates customers when your case took place?
~saplesmakingmesuffer: Sure. It was late at night, on October 17th.
GetHuman: Did you reach out to Staples Easy Rebates, and if so, how?
~saplesmakingmesuffer: I used a help page I found on the GetHuman Staples Easy Rebates customer service contact info page: Contact Staples Easy Rebates Customer Service
GetHuman: And which of these common Staples Easy Rebates customer issues best describes the reason you wanted to talk to them?
(Shows ~saplesmakingmesuffer a list of common Staples Easy Rebates problems)
~saplesmakingmesuffer: "Warranty claim" was why I was trying to contact.

~saplesmakingmesuffer's review of Staples Easy Rebates customer service

GetHuman: So how would you sum up your experience for GetHuman's Staples Easy Rebates customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~saplesmakingmesuffer: i gave in my rebate last year it still has not came in so im calling them and they are telling to wait another week
GetHuman: Let's quantify your experience contacting Staples Easy Rebates. On a scale of 1 to 5, how easy is it go get help on a Staples Easy Rebates problem?
~saplesmakingmesuffer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~saplesmakingmesuffer: I'd give them a one out of five on communication.
GetHuman: And what about Staples Easy Rebates's ability to quickly and effectively address your problem?
~saplesmakingmesuffer: For that I would say two out of five.
GetHuman: And finally- any advice for other Staples Easy Rebates customers?
~saplesmakingmesuffer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Staples Easy Rebates to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~saplesmakingmesuffer taken from his Staples Easy Rebates customer service problem that occurred on October 17th, 2017.

Staples Easy Rebates

3.43 of 5 stars | 46 reviews

~saplesmakingmesuffer's Staples Easy Rebates Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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