Staples Rewards: I called * times & * times I didn't get to fini...
A Staples Rewards customer review by GetHuman user ~Peter B from November 26th, 2017
Background on ~Peter B 's case
GetHuman: ~Peter B - can you tell our other Staples Rewards customers when your case took place?
~Peter B : Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Staples Rewards, and if so, how?
GetHuman: And which of these common Staples Rewards customer issues best describes the reason you wanted to talk to them?
(Shows ~Peter B a list of common Staples Rewards problems)
~Peter B : "Warranty claim" was why I was trying to call.
~Peter B 's review of Staples Rewards customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples Rewards customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peter B : I called * times & * times I didn't get to finish dialling as It said Number not recognised. What sort of service is this for gods sake? *** *** ****
GetHuman: Let's quantify your experience contacting Staples Rewards. On a scale of 1 to 5, how easy is it go get help on a Staples Rewards problem?
~Peter B : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peter B : I'd give them a five out of five on communication.
GetHuman: And what about Staples Rewards's ability to quickly and effectively address your problem?
~Peter B : For that I would say five out of five.
GetHuman: And finally- any advice for other Staples Rewards customers?
~Peter B : Call them early in the day or late. Don't forget any personal or account information you might need for Staples Rewards to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peter B taken from his Staples Rewards customer service problem that occurred on November 18th, 2017.