Staples: I brought my computer in for repair, steve from...
A Staples customer review by GetHuman user ~jedhooper from November 22nd, 2017
Background on ~jedhooper's case
GetHuman: ~jedhooper - can you tell our other Staples customers when your case took place?
~jedhooper: Yeah. It was evening, on November 20th.
GetHuman: Did you reach out to Staples, and if so, how?
GetHuman: And which of these common Staples customer issues best describes the reason you wanted to talk to them?
(Shows ~jedhooper a list of common Staples problems)
~jedhooper: "Track order" was why I was trying to call.
~jedhooper's review of Staples customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jedhooper: I brought my computer in for repair, steve from store **** did an excellent job. he is very polite and very understanding.This store makes a customer feel wanted and they support there productd. you should hire more employees loke Steve. Thank you Jesse Hooper
GetHuman: Let's quantify your experience contacting Staples. On a scale of 1 to 5, how easy is it go get help on a Staples problem?
~jedhooper: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jedhooper: I'd give them a three out of five on communication.
GetHuman: And what about Staples's ability to quickly and effectively address your problem?
~jedhooper: For that I would say five out of five.
GetHuman: And finally- any advice for other Staples customers?
~jedhooper: Call them early in the day or late. Don't forget any personal or account information you might need for Staples to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jedhooper taken from his Staples customer service problem that occurred on November 20th, 2017.