Staples: Representative was knowledgeable about recyclin...
A Staples customer review by GetHuman user GetHuman-46460 from November 25th, 2017
Background on GetHuman-46460's case
GetHuman: GetHuman-46460 - can you tell our other Staples customers when your case took place?
GetHuman-46460: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to Staples, and if so, how?
GetHuman: And which of these common Staples customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46460 a list of common Staples problems)
GetHuman-46460: "Warranty claim" was why I was trying to call.
GetHuman-46460's review of Staples customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46460: Representative was knowledgeable about recycling my old computer @ Staples store. Offered info. on erasing data before delivering... appreciated that!
GetHuman: Let's quantify your experience contacting Staples. On a scale of 1 to 5, how easy is it go get help on a Staples problem?
GetHuman-46460: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46460: I'd give them a one out of five on communication.
GetHuman: And what about Staples's ability to quickly and effectively address your problem?
GetHuman-46460: For that I would say two out of five.
GetHuman: And finally- any advice for other Staples customers?
GetHuman-46460: Call them early in the day or late. Don't forget any personal or account information you might need for Staples to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46460 taken from his Staples customer service problem that occurred on November 16th, 2017.