Staples: I went in looking for a camera. The employee a...
A Staples customer review by GetHuman user ~Magna7501 from November 18th, 2017
Background on ~Magna7501's case
GetHuman: ~Magna7501 - can you tell our other Staples customers when your case took place?
~Magna7501: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Staples, and if so, how?
GetHuman: And which of these common Staples customer issues best describes the reason you wanted to talk to them?
(Shows ~Magna7501 a list of common Staples problems)
~Magna7501: "Change order" was why I was trying to call.
~Magna7501's review of Staples customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Magna7501: I went in looking for a camera. The employee acted like he couldn't be bothered. When I asked to take the camera out of the of to old he told me his manager gave Gina hard time about taking it out the box. I a, or going to spend money on a camera and not hold it to see if I like the way it fits in my hand. I will go to another store where they appreciate customers.
GetHuman: Let's quantify your experience contacting Staples. On a scale of 1 to 5, how easy is it go get help on a Staples problem?
~Magna7501: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Magna7501: I'd give them a five out of five on communication.
GetHuman: And what about Staples's ability to quickly and effectively address your problem?
~Magna7501: For that I would say five out of five.
GetHuman: And finally- any advice for other Staples customers?
~Magna7501: Call them early in the day or late. Don't forget any personal or account information you might need for Staples to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Magna7501 taken from his Staples customer service problem that occurred on November 9th, 2017.