Staples: IAM K V PRASSANNA KUMAR I PLACED ORDER LAST MON...
A Staples customer review by GetHuman user ~k vprasanna kumar from November 16th, 2017
Background on ~k vprasanna kumar's case
GetHuman: ~k vprasanna kumar - can you tell our other Staples customers when your case took place?
~k vprasanna kumar: Yeah. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Staples, and if so, how?
GetHuman: And which of these common Staples customer issues best describes the reason you wanted to talk to them?
(Shows ~k vprasanna kumar a list of common Staples problems)
~k vprasanna kumar: "Returns" was why I was trying to call.
~k vprasanna kumar's review of Staples customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~k vprasanna kumar: IAM K V PRASSANNA KUMAR I PLACED ORDER LAST MONTH **-*-***** *TILL DATE NOBODY NOT RESPOND FOR MY ORDER MY ORDE NO:XXXXXXX DATE:**-*-***** *BUT TILLDATE YOUR PEOPLE IS NOT GIVING ANY ANSWER,YOUR CALLCENTER ALSO WAS NOT WORKING PROPERLY* *BUT PLEASE GIVE ME THE ANSWER FOR MY ORDER* *KINDLY DO NEED FULL
GetHuman: Let's quantify your experience contacting Staples. On a scale of 1 to 5, how easy is it go get help on a Staples problem?
~k vprasanna kumar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~k vprasanna kumar: I'd give them a five out of five on communication.
GetHuman: And what about Staples's ability to quickly and effectively address your problem?
~k vprasanna kumar: For that I would say one out of five.
GetHuman: And finally- any advice for other Staples customers?
~k vprasanna kumar: Call them early in the day or late. Don't forget any personal or account information you might need for Staples to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~k vprasanna kumar taken from his Staples customer service problem that occurred on November 11th, 2017.