Starbucks: There was a man... I asked for extra melons in...

A Starbucks customer review by GetHuman user ~mr sad melon from November 26th, 2017

Background on ~mr sad melon's case

GetHuman: ~mr sad melon - can you tell our other Starbucks customers when your case took place?
~mr sad melon: Sure. It was afternoon, on November 25th.
GetHuman: Did you reach out to Starbucks, and if so, how?
~mr sad melon: I used the 800-782-7282 number I found for on the GetHuman Starbucks customer phone number page I was on: Starbucks Customer Service Phone Number
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows ~mr sad melon a list of common Starbucks problems)
~mr sad melon: "Make a reservation" was why I was trying to call.

~mr sad melon's review of Starbucks customer service

GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mr sad melon: There was a man... I asked for extra melons in my melon smoothie blenddd, he said I am fat and need to diet. he said I looked pregnant even though I am a ** year old man.. I am stuck in a wheel chair and could not reach THE MELONS BY MYSELF. SO I ASKED POLITELY FOR SOME MORE MELONS! I AM A WHITE WOMAN AFTER *PM GOD DANG IT AND I LOVE ME MY MELONS! I USE TO MAKE MELONS IN MY TOILET BOWL AND SELL THEM TO THE PUBLIC PEOPLE OF AFRICA IN MOROCCO THEY RAPED MY MELONS AND NOW IM SOOOO SAD I SIT IN THIS WHEEL CHAIR DREAMING OF MY MISSING MELONS
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
~mr sad melon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mr sad melon: I'd give them a three out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
~mr sad melon: For that I would say two out of five.
GetHuman: And finally- any advice for other Starbucks customers?
~mr sad melon: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mr sad melon taken from his Starbucks customer service problem that occurred on November 25th, 2017.

Starbucks

2.74 of 5 stars | 120 reviews

~mr sad melon's Starbucks Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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