Steak and Shake: My family and I went to the Steak 'n Shake on...
A Steak and Shake customer review by GetHuman user ~Think befor you go to Steak ' from November 22nd, 2017
Background on ~Think befor you go to Steak ''s case
GetHuman: ~Think befor you go to Steak ' - can you tell our other Steak and Shake customers when your case took place?
~Think befor you go to Steak ': Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Steak and Shake, and if so, how?
GetHuman: And which of these common Steak and Shake customer issues best describes the reason you wanted to talk to them?
(Shows ~Think befor you go to Steak ' a list of common Steak and Shake problems)
~Think befor you go to Steak ': "Overcharge/Strange charge" was why I was trying to call.
~Think befor you go to Steak ''s review of Steak and Shake customer service
GetHuman: So how would you sum up your experience for GetHuman's Steak and Shake customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Think befor you go to Steak ': My family and I went to the Steak 'n Shake on **rd street in Davenport. We were told that we would have to wait for a table of *. We waited the ** minutes, but while we were waiting a softball team came in and they made room for them. So I said we having been waiting for ** minutes and you still don't have a table for us. She told us no and that we would have to wait ** more minutes... I immediately got heated but since my kids were with me I justo told her that they are unethical and we were never coming back
GetHuman: Let's quantify your experience contacting Steak and Shake. On a scale of 1 to 5, how easy is it go get help on a Steak and Shake problem?
~Think befor you go to Steak ': I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Think befor you go to Steak ': I'd give them a one out of five on communication.
GetHuman: And what about Steak and Shake's ability to quickly and effectively address your problem?
~Think befor you go to Steak ': For that I would say one out of five.
GetHuman: And finally- any advice for other Steak and Shake customers?
~Think befor you go to Steak ': Call them early in the day or late. Don't forget any personal or account information you might need for Steak and Shake to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Think befor you go to Steak ' taken from his Steak and Shake customer service problem that occurred on November 15th, 2017.