Straight Talk Service ABSOLUTELY *****!! So whe...

A Straight Talk customer review by GetHuman user ~BFER HD from November 25th, 2017

Background on ~BFER HD's case

GetHuman: ~BFER HD - can you tell our other Straight Talk customers when your case took place?
~BFER HD: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
~BFER HD: I used the 800-876-5753 number I found for on the GetHuman Straight Talk customer phone number page I was on: Straight Talk Customer Service Phone Number
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~BFER HD a list of common Straight Talk problems)
~BFER HD: "Lost or Stolen Phone" was why I was trying to call.

~BFER HD's review of Straight Talk customer service

GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BFER HD: Straight Talk Service ABSOLUTELY *****!! So when your phone dies and it is still under warranty. Just trash it and get another one. Hopefully it has lasted a year and you have saved enough money monthly to justify a new phone.
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~BFER HD: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BFER HD: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~BFER HD: For that I would say five out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~BFER HD: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BFER HD taken from his Straight Talk customer service problem that occurred on November 15th, 2017.

Straight Talk

1.90 of 5 stars | 736 reviews

~BFER HD's Straight Talk Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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