I have been a Stream Energy customer for * year...
A Stream Energy customer review by GetHuman user GetHuman-387315 from November 7th, 2017
Background on GetHuman-387315's case
GetHuman: GetHuman-387315 - can you tell our other Stream Energy customers when your case took place?
GetHuman-387315: Yes I can. It was middle of the night, on October 31st.
GetHuman: Did you reach out to Stream Energy, and if so, how?
GetHuman: And which of these common Stream Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-387315 a list of common Stream Energy problems)
GetHuman-387315: "Complaint" was why I was trying to call.
GetHuman-387315's review of Stream Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Stream Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-387315: I have been a Stream Energy customer for * years and cannot believe the savings. I have saved about $****month on my Summer bills. A huge difference!! After being with a few other companies in prior years, I have found my Stream experience to be one of absolute courtesy and professionalism. My questions are answered promptly with a smile and the customer service department is always happy to assist me with anything. Thanks Stream Energy for taking the time to care about your customers. It certainly has made for a completely positive experience. You have one happy camper here :)
GetHuman: Let's quantify your experience contacting Stream Energy. On a scale of 1 to 5, how easy is it go get help on a Stream Energy problem?
GetHuman-387315: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-387315: I'd give them a two out of five on communication.
GetHuman: And what about Stream Energy's ability to quickly and effectively address your problem?
GetHuman-387315: For that I would say one out of five.
GetHuman: And finally- any advice for other Stream Energy customers?
GetHuman-387315: Call them early in the day or late. Don't forget any personal or account information you might need for Stream Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-387315 taken from his Stream Energy customer service problem that occurred on October 31st, 2017.