Synchrony Bank: omg i applied for a credit card through this ba...
A Synchrony Bank customer review by GetHuman user ~u learn from your mistakes from November 21st, 2017
Background on ~u learn from your mistakes's case
GetHuman: ~u learn from your mistakes - can you tell our other Synchrony Bank customers when your case took place?
~u learn from your mistakes: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Synchrony Bank, and if so, how?
GetHuman: And which of these common Synchrony Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~u learn from your mistakes a list of common Synchrony Bank problems)
~u learn from your mistakes: "Overcharge on Account" was why I was trying to call.
~u learn from your mistakes's review of Synchrony Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Synchrony Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~u learn from your mistakes: omg i applied for a credit card through this bank into a month i never recieved a response from bank. i phoned today to check the status on the card and was finally given a response. i apply for cards that i need and always come upon this bank. iknow my credit is okay i just purchased a home. i asked them what the criteria is to being approved and was told they couldnt answer that.beware of this bank.
GetHuman: Let's quantify your experience contacting Synchrony Bank. On a scale of 1 to 5, how easy is it go get help on a Synchrony Bank problem?
~u learn from your mistakes: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~u learn from your mistakes: I'd give them a three out of five on communication.
GetHuman: And what about Synchrony Bank's ability to quickly and effectively address your problem?
~u learn from your mistakes: For that I would say five out of five.
GetHuman: And finally- any advice for other Synchrony Bank customers?
~u learn from your mistakes: Call them early in the day or late. Don't forget any personal or account information you might need for Synchrony Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~u learn from your mistakes taken from his Synchrony Bank customer service problem that occurred on November 16th, 2017.