T-Mobile (UK): **** assistance. Got through to a bloke that wa...
A T-Mobile (UK) customer review by GetHuman user ~Tazbib from November 14th, 2017
Background on ~Tazbib's case
GetHuman: ~Tazbib - can you tell our other T-Mobile (UK) customers when your case took place?
~Tazbib: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to T-Mobile (UK), and if so, how?
GetHuman: And which of these common T-Mobile (UK) customer issues best describes the reason you wanted to talk to them?
(Shows ~Tazbib a list of common T-Mobile (UK) problems)
~Tazbib: "Setup service" was why I was trying to call.
~Tazbib's review of T-Mobile (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's T-Mobile (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tazbib: **** assistance. Got through to a bloke that wasn't English who started talking about a response team investigating me for **hrs just to get their **mths free Internet worth ***£**. UNBELIEVABLE
GetHuman: Let's quantify your experience contacting T-Mobile (UK). On a scale of 1 to 5, how easy is it go get help on a T-Mobile (UK) problem?
~Tazbib: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tazbib: I'd give them a four out of five on communication.
GetHuman: And what about T-Mobile (UK)'s ability to quickly and effectively address your problem?
~Tazbib: For that I would say three out of five.
GetHuman: And finally- any advice for other T-Mobile (UK) customers?
~Tazbib: Call them early in the day or late. Don't forget any personal or account information you might need for T-Mobile (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tazbib taken from his T-Mobile (UK) customer service problem that occurred on November 8th, 2017.