T. Rowe Price bungled a wire transfer to Wells...
A T. Rowe Price customer review by GetHuman user ~lorecovi from November 1st, 2017
Background on ~lorecovi's case
GetHuman: ~lorecovi - can you tell our other T. Rowe Price customers when your case took place?
~lorecovi: Yes. It was middle of the night, on October 25th.
GetHuman: Did you reach out to T. Rowe Price, and if so, how?
GetHuman: And which of these common T. Rowe Price customer issues best describes the reason you wanted to talk to them?
(Shows ~lorecovi a list of common T. Rowe Price problems)
~lorecovi: "Get financial advice" was why I was trying to call.
~lorecovi's review of T. Rowe Price customer service
GetHuman: So how would you sum up your experience for GetHuman's T. Rowe Price customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lorecovi: T. Rowe Price bungled a wire transfer to Wells Fargo. It should have been completed in * days and it's been NINE! And they aren't solving the problem!! Where's the money??
GetHuman: Let's quantify your experience contacting T. Rowe Price. On a scale of 1 to 5, how easy is it go get help on a T. Rowe Price problem?
~lorecovi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lorecovi: I'd give them a five out of five on communication.
GetHuman: And what about T. Rowe Price's ability to quickly and effectively address your problem?
~lorecovi: For that I would say five out of five.
GetHuman: And finally- any advice for other T. Rowe Price customers?
~lorecovi: Call them early in the day or late. Don't forget any personal or account information you might need for T. Rowe Price to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lorecovi taken from his T. Rowe Price customer service problem that occurred on October 25th, 2017.