T. Rowe Price: very good. very good funds. good service. websi...
A T. Rowe Price customer review by GetHuman user ~bobby from November 27th, 2017
Background on ~bobby's case
GetHuman: ~bobby - can you tell our other T. Rowe Price customers when your case took place?
~bobby: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to T. Rowe Price, and if so, how?
GetHuman: And which of these common T. Rowe Price customer issues best describes the reason you wanted to talk to them?
(Shows ~bobby a list of common T. Rowe Price problems)
~bobby: "Get financial advice" was why I was trying to call.
~bobby's review of T. Rowe Price customer service
GetHuman: So how would you sum up your experience for GetHuman's T. Rowe Price customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bobby: very good. very good funds. good service. website needs some improving for speed and clarity. i also think they should open up an office in san franisco (they have some kind of office in sf i think but it is not for customers)
GetHuman: Let's quantify your experience contacting T. Rowe Price. On a scale of 1 to 5, how easy is it go get help on a T. Rowe Price problem?
~bobby: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bobby: I'd give them a five out of five on communication.
GetHuman: And what about T. Rowe Price's ability to quickly and effectively address your problem?
~bobby: For that I would say three out of five.
GetHuman: And finally- any advice for other T. Rowe Price customers?
~bobby: Call them early in the day or late. Don't forget any personal or account information you might need for T. Rowe Price to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bobby taken from his T. Rowe Price customer service problem that occurred on November 21st, 2017.