TD Bank: I could be calling at * PM or * AM no matter wh...
A TD Bank customer review by GetHuman user GetHuman-166155 from November 25th, 2017
Background on GetHuman-166155's case
GetHuman: GetHuman-166155 - can you tell our other TD Bank customers when your case took place?
GetHuman-166155: Yes I can. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-166155 a list of common TD Bank problems)
GetHuman-166155: "Cancel Account" was why I was trying to call.
GetHuman-166155's review of TD Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-166155: I could be calling at * PM or * AM no matter when I call the wait time is ridiculously long. The ***-***-**** line is awful. Trying to set up online but even that isn't working yet.
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
GetHuman-166155: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-166155: I'd give them a three out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
GetHuman-166155: For that I would say two out of five.
GetHuman: And finally- any advice for other TD Bank customers?
GetHuman-166155: Call them early in the day or late. Don't forget any personal or account information you might need for TD Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-166155 taken from his TD Bank customer service problem that occurred on November 22nd, 2017.