TD Bank: Still waiting on the phone after ** minutes of...
A TD Bank customer review by GetHuman user ~Tired Of Longs Waits from November 20th, 2017
Background on ~Tired Of Longs Waits's case
GetHuman: ~Tired Of Longs Waits - can you tell our other TD Bank customers when your case took place?
~Tired Of Longs Waits: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Tired Of Longs Waits a list of common TD Bank problems)
~Tired Of Longs Waits: "Statement Request" was why I was trying to call.
~Tired Of Longs Waits's review of TD Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tired Of Longs Waits: Still waiting on the phone after ** minutes of waiting to talk to someone from TD Bank at the number *-***-***-****...frustrating as anything. :(
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
~Tired Of Longs Waits: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tired Of Longs Waits: I'd give them a two out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
~Tired Of Longs Waits: For that I would say three out of five.
GetHuman: And finally- any advice for other TD Bank customers?
~Tired Of Longs Waits: Call them early in the day or late. Don't forget any personal or account information you might need for TD Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tired Of Longs Waits taken from his TD Bank customer service problem that occurred on November 18th, 2017.