TD Bank: This is a great bank - far more responsive and...
A TD Bank customer review by GetHuman user ~Best services from November 1st, 2017
Background on ~Best services's case
GetHuman: ~Best services - can you tell our other TD Bank customers when your case took place?
~Best services: Sure. It was morning, on October 31st.
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Best services a list of common TD Bank problems)
~Best services: "Complaint" was why I was trying to call.
~Best services's review of TD Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Best services: This is a great bank - far more responsive and customer focused than any other bank I have used before.
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
~Best services: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Best services: I'd give them a two out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
~Best services: For that I would say five out of five.
GetHuman: And finally- any advice for other TD Bank customers?
~Best services: Call them early in the day or late. Don't forget any personal or account information you might need for TD Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Best services taken from his TD Bank customer service problem that occurred on October 31st, 2017.