TD Bank: been calling all day,from *am until *pm,the ser...

A TD Bank customer review by GetHuman user GetHuman-253685 from November 26th, 2017

Background on GetHuman-253685's case

GetHuman: GetHuman-253685 - can you tell our other TD Bank customers when your case took place?
GetHuman-253685: Yes I can. It was afternoon, on November 23rd.
GetHuman: Did you reach out to TD Bank, and if so, how?
GetHuman-253685: I used the 800-937-2000 number I found for on the GetHuman TD Bank customer phone number page I was on: TD Bank Customer Service Phone Number
GetHuman: And which of these common TD Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-253685 a list of common TD Bank problems)
GetHuman-253685: "Question" was why I was trying to call.

GetHuman-253685's review of TD Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's TD Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-253685: been calling all day,from *am until *pm,the service is the poor,i have waited **min.and ** min,and ***** min.TD bank is not the best as you claim,i tried to pay on my credit line,...*-***-***-****,it's like a traffic jam,forward this message to the CEO,...i called a location and they tolde me to try later,i tried, i tried.i tried....***********i have been calling all day,from *am to *pm, waited ** min.,** min,** min,AND ** MIN,..JUST TO PAY ON MY CREDIT LINE, @ *-***-***-****, WHO ARE YOU FOOLIN,TD BANK HAS THE WORST CUSTOMER SERVICE,AND THE CEO SHOULD BE FIRED,AND ALL THERE EMPLOYEE'S,...ARTHUR DENICHOLAS,I KNOW HAVE TO CALL THE LOCAL TD BANK IN MIDDLETOWN CT. TO DO THIS TRANSACTION,IN THE MORNING,(*******....MUSICMANALD@GMAIL.COM.PS,I'M LOOKING TO TRANFER MY MORTAGE TO ANOTHER,AS IF YOU CARE,....***
GetHuman: Let's quantify your experience contacting TD Bank. On a scale of 1 to 5, how easy is it go get help on a TD Bank problem?
GetHuman-253685: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-253685: I'd give them a one out of five on communication.
GetHuman: And what about TD Bank's ability to quickly and effectively address your problem?
GetHuman-253685: For that I would say two out of five.
GetHuman: And finally- any advice for other TD Bank customers?
GetHuman-253685: Call them early in the day or late. Don't forget any personal or account information you might need for TD Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-253685 taken from his TD Bank customer service problem that occurred on November 23rd, 2017.

TD Bank

1.60 of 5 stars | 57 reviews

GetHuman-253685's TD Bank Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TD Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TD Bank in any way.

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