TECO Energy, Inc.: Paid bill. While I was gone the power was turne...
A TECO Energy, Inc. customer review by GetHuman user GetHuman-11434 from November 22nd, 2017
Background on GetHuman-11434's case
GetHuman: GetHuman-11434 - can you tell our other TECO Energy, Inc. customers when your case took place?
GetHuman-11434: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to TECO Energy, Inc., and if so, how?
GetHuman: And which of these common TECO Energy, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-11434 a list of common TECO Energy, Inc. problems)
GetHuman-11434: "Cancel service" was why I was trying to call.
GetHuman-11434's review of TECO Energy, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's TECO Energy, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-11434: Paid bill. While I was gone the power was turned off. I got back home and called he told me it would be back on shortly and that was several hours ago.would really like my power back on.
GetHuman: Let's quantify your experience contacting TECO Energy, Inc.. On a scale of 1 to 5, how easy is it go get help on a TECO Energy, Inc. problem?
GetHuman-11434: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-11434: I'd give them a two out of five on communication.
GetHuman: And what about TECO Energy, Inc.'s ability to quickly and effectively address your problem?
GetHuman-11434: For that I would say five out of five.
GetHuman: And finally- any advice for other TECO Energy, Inc. customers?
GetHuman-11434: Call them early in the day or late. Don't forget any personal or account information you might need for TECO Energy, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-11434 taken from his TECO Energy, Inc. customer service problem that occurred on November 19th, 2017.