Taco Bell: This is the second time that they have gotten m...
A Taco Bell customer review by GetHuman user GetHuman-197167 from November 17th, 2017
Background on GetHuman-197167's case
GetHuman: GetHuman-197167 - can you tell our other Taco Bell customers when your case took place?
GetHuman-197167: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Taco Bell, and if so, how?
GetHuman: And which of these common Taco Bell customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-197167 a list of common Taco Bell problems)
GetHuman-197167: "Delivery problem" was why I was trying to call.
GetHuman-197167's review of Taco Bell customer service
GetHuman: So how would you sum up your experience for GetHuman's Taco Bell customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-197167: This is the second time that they have gotten my order wrong. I ordered a double chicken quesadilla and they gave me a steak quesadilla. It was gross.
GetHuman: Let's quantify your experience contacting Taco Bell. On a scale of 1 to 5, how easy is it go get help on a Taco Bell problem?
GetHuman-197167: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-197167: I'd give them a five out of five on communication.
GetHuman: And what about Taco Bell's ability to quickly and effectively address your problem?
GetHuman-197167: For that I would say four out of five.
GetHuman: And finally- any advice for other Taco Bell customers?
GetHuman-197167: Call them early in the day or late. Don't forget any personal or account information you might need for Taco Bell to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-197167 taken from his Taco Bell customer service problem that occurred on November 11th, 2017.