Tampa Bay Times: Called because I did not receive my Sunday pape...
A Tampa Bay Times customer review by GetHuman user GetHuman-309524 from November 19th, 2017
Background on GetHuman-309524's case
GetHuman: GetHuman-309524 - can you tell our other Tampa Bay Times customers when your case took place?
GetHuman-309524: Yes. It was morning, on November 17th.
GetHuman: Did you reach out to Tampa Bay Times, and if so, how?
GetHuman: And which of these common Tampa Bay Times customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-309524 a list of common Tampa Bay Times problems)
GetHuman-309524: "Cancel subscription" was why I was trying to call.
GetHuman-309524's review of Tampa Bay Times customer service
GetHuman: So how would you sum up your experience for GetHuman's Tampa Bay Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-309524: Called because I did not receive my Sunday paper. The recording said that the papers would be late because of a problem and for Pasco it would be * am. Ok thats not a problem, well *:** no paper. I called and reported it and the recording said that it would be delivered shortly. I also had to call Tampa Bay Times. With in the hour I had the Times. I told myself that I would give the Tribune until ** because they had had problems today. When I called back they said that my account would be adjusted. I get the Sunday papers for the coupons.So no calling did me no good at all.
GetHuman: Let's quantify your experience contacting Tampa Bay Times. On a scale of 1 to 5, how easy is it go get help on a Tampa Bay Times problem?
GetHuman-309524: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-309524: I'd give them a one out of five on communication.
GetHuman: And what about Tampa Bay Times's ability to quickly and effectively address your problem?
GetHuman-309524: For that I would say one out of five.
GetHuman: And finally- any advice for other Tampa Bay Times customers?
GetHuman-309524: Call them early in the day or late. Don't forget any personal or account information you might need for Tampa Bay Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-309524 taken from his Tampa Bay Times customer service problem that occurred on November 17th, 2017.