Tampa Bay Times: Called to find out why the paper was different...
A Tampa Bay Times customer review by GetHuman user ~Lloyd Erickson from November 17th, 2017
Background on ~Lloyd Erickson's case
GetHuman: ~Lloyd Erickson - can you tell our other Tampa Bay Times customers when your case took place?
~Lloyd Erickson: Yup. It was evening, on November 12th.
GetHuman: Did you reach out to Tampa Bay Times, and if so, how?
GetHuman: And which of these common Tampa Bay Times customer issues best describes the reason you wanted to talk to them?
(Shows ~Lloyd Erickson a list of common Tampa Bay Times problems)
~Lloyd Erickson: "Lower my bill" was why I was trying to call.
~Lloyd Erickson's review of Tampa Bay Times customer service
GetHuman: So how would you sum up your experience for GetHuman's Tampa Bay Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lloyd Erickson: Called to find out why the paper was different and did not contain comics. All I got was dial this and dial that, ending up with someone saying call is complete. Lousy
GetHuman: Let's quantify your experience contacting Tampa Bay Times. On a scale of 1 to 5, how easy is it go get help on a Tampa Bay Times problem?
~Lloyd Erickson: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lloyd Erickson: I'd give them a two out of five on communication.
GetHuman: And what about Tampa Bay Times's ability to quickly and effectively address your problem?
~Lloyd Erickson: For that I would say five out of five.
GetHuman: And finally- any advice for other Tampa Bay Times customers?
~Lloyd Erickson: Call them early in the day or late. Don't forget any personal or account information you might need for Tampa Bay Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lloyd Erickson taken from his Tampa Bay Times customer service problem that occurred on November 12th, 2017.