Tampa Bay Times: Repeated Delivery Issues not solved. Am now em...
A Tampa Bay Times customer review by GetHuman user ~Florida Frustrated from November 17th, 2017
Background on ~Florida Frustrated's case
GetHuman: ~Florida Frustrated - can you tell our other Tampa Bay Times customers when your case took place?
~Florida Frustrated: Yeah. It was morning, on November 11th.
GetHuman: Did you reach out to Tampa Bay Times, and if so, how?
GetHuman: And which of these common Tampa Bay Times customer issues best describes the reason you wanted to talk to them?
(Shows ~Florida Frustrated a list of common Tampa Bay Times problems)
~Florida Frustrated: "Delivery problem" was why I was trying to call.
~Florida Frustrated's review of Tampa Bay Times customer service
GetHuman: So how would you sum up your experience for GetHuman's Tampa Bay Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Florida Frustrated: Repeated Delivery Issues not solved. Am now employing verbally confronting delivery personnel in the early AM to voice my displeasure with their unreliable service. MAD AS **** AND NOT GOING TO TAKE IT ANY MORE. * times since January is enough!
GetHuman: Let's quantify your experience contacting Tampa Bay Times. On a scale of 1 to 5, how easy is it go get help on a Tampa Bay Times problem?
~Florida Frustrated: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Florida Frustrated: I'd give them a three out of five on communication.
GetHuman: And what about Tampa Bay Times's ability to quickly and effectively address your problem?
~Florida Frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other Tampa Bay Times customers?
~Florida Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Tampa Bay Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Florida Frustrated taken from his Tampa Bay Times customer service problem that occurred on November 11th, 2017.