Tampa Bay Times: tried to put obit with place and phone number f...
A Tampa Bay Times customer review by GetHuman user ~vonpusch from November 21st, 2017
Background on ~vonpusch's case
GetHuman: ~vonpusch - can you tell our other Tampa Bay Times customers when your case took place?
~vonpusch: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to Tampa Bay Times, and if so, how?
GetHuman: And which of these common Tampa Bay Times customer issues best describes the reason you wanted to talk to them?
(Shows ~vonpusch a list of common Tampa Bay Times problems)
~vonpusch: "Complaint" was why I was trying to call.
~vonpusch's review of Tampa Bay Times customer service
GetHuman: So how would you sum up your experience for GetHuman's Tampa Bay Times customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vonpusch: tried to put obit with place and phone number for information about the memorial.*estranged ex-mother-in-law paid tampa tribune obit so they took my infor out and ran hers. was told by obit desk when i explained the need to get info out to cab drivers he worked with for ** years she replied "oh well" and informed me they never*run info for crematories only funeral homes.*complained to * on your side who handed the*complaint over to the tampa tribune custermer service. still no response. this*is our communitys newspaper? tg for the internet.*'
GetHuman: Let's quantify your experience contacting Tampa Bay Times. On a scale of 1 to 5, how easy is it go get help on a Tampa Bay Times problem?
~vonpusch: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vonpusch: I'd give them a one out of five on communication.
GetHuman: And what about Tampa Bay Times's ability to quickly and effectively address your problem?
~vonpusch: For that I would say two out of five.
GetHuman: And finally- any advice for other Tampa Bay Times customers?
~vonpusch: Call them early in the day or late. Don't forget any personal or account information you might need for Tampa Bay Times to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vonpusch taken from his Tampa Bay Times customer service problem that occurred on November 12th, 2017.