Target: I have had two bad experiences with sales staff.
A Target customer review by GetHuman user GetHuman-austins4 from December 1st, 2017
Background on GetHuman-austins4's case
GetHuman: GetHuman-austins4 - can you tell our other Target customers when your case took place?
GetHuman-austins4: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-austins4 a list of common Target problems)
GetHuman-austins4: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-austins4's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-austins4: I have had two bad experiences with sales staff.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-austins4: I went to upgrade my phone, and the sale person knew almost nothing about the phones. It took * hours to get the phone, and then she made me take my old phone home to finish the data transfer. I was very frustrated and concerned about the purchase.
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-austins4: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-austins4: I'd give them a four out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-austins4: For that I would say five out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-austins4: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-austins4 taken from his Target customer service problem that occurred on November 23rd, 2017.