Target: She didn't speak English very well. I was told...
A Target customer review by GetHuman user ~wolf1972 from November 22nd, 2017
Background on ~wolf1972's case
GetHuman: ~wolf1972 - can you tell our other Target customers when your case took place?
~wolf1972: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~wolf1972 a list of common Target problems)
~wolf1972: "Return an Order" was why I was trying to call.
~wolf1972's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wolf1972: She didn't speak English very well. I was told by the operator at the store that they didn't have the tide that's on sale and by the phone operator. They told me they would not give rainchecks and that I could keep calling back and checking at the store to see if they have the item. Sale just started Sunday. It is only Wednesday and they received a truck today but not the tide. Next truck is Friday but I will have to call them to see if they finally got the tide. What a load of ****!!!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~wolf1972: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wolf1972: I'd give them a one out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~wolf1972: For that I would say three out of five.
GetHuman: And finally- any advice for other Target customers?
~wolf1972: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wolf1972 taken from his Target customer service problem that occurred on November 13th, 2017.