Telecheck: Customer service was outstanding, assisted me b...
A Telecheck customer review by GetHuman user ~John Brown from November 15th, 2017
Background on ~John Brown's case
GetHuman: ~John Brown - can you tell our other Telecheck customers when your case took place?
~John Brown: Yup. It was late at night, on November 6th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~John Brown a list of common Telecheck problems)
~John Brown: "Update Account Info" was why I was trying to call.
~John Brown's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Brown: Customer service was outstanding, assisted me by removing errounous entry on my account*thank you cynthia
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~John Brown: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Brown: I'd give them a five out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~John Brown: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~John Brown: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Brown taken from his Telecheck customer service problem that occurred on November 6th, 2017.