Telecheck: Did not communicate on call me service and had...
A Telecheck customer review by GetHuman user ~elliev from November 20th, 2017
Background on ~elliev's case
GetHuman: ~elliev - can you tell our other Telecheck customers when your case took place?
~elliev: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~elliev a list of common Telecheck problems)
~elliev: "Denied Application" was why I was trying to call.
~elliev's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~elliev: Did not communicate on call me service and had to call directly to get through and even then when I was first in line, it took forever to get someone on the phone. I need new service and cannot imagine dealing with this issue all the time!!!!
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~elliev: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~elliev: I'd give them a three out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~elliev: For that I would say four out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~elliev: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~elliev taken from his Telecheck customer service problem that occurred on November 18th, 2017.