Telecheck: SOMETHING IS WRONG WITH COMPANY-SOUNDS LIKE TEL...
A Telecheck customer review by GetHuman user ~shari from November 3rd, 2017
Background on ~shari's case
GetHuman: ~shari - can you tell our other Telecheck customers when your case took place?
~shari: Yes I can. It was evening, on October 26th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~shari a list of common Telecheck problems)
~shari: "Eligibility question" was why I was trying to call.
~shari's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shari: SOMETHING IS WRONG WITH COMPANY-SOUNDS LIKE TELEMARKET PEOPLE OR SCAMMERS WORK FOR THEM--THEY HAVE*CAUSED ALL KINDS OF PROBLEMS OVER NOTHING*COMPANIES NEED TO USE CHECK SYSTEMS--IT TAKES FOREVER TO GET TO TALK TO PERSON AND *YOU HAVE TO ENTER INFO TOOOO MAAANNNY TIMMMEES. WHAT IS THE PROBLEM
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~shari: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shari: I'd give them a one out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~shari: For that I would say two out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~shari: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shari taken from his Telecheck customer service problem that occurred on October 26th, 2017.