Telecheck: She wanted to be helpful and I hoped she was s...
A Telecheck customer review by GetHuman user ~Pat from November 25th, 2017
Background on ~Pat's case
GetHuman: ~Pat - can you tell our other Telecheck customers when your case took place?
~Pat: Sure. It was morning, on November 23rd.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~Pat a list of common Telecheck problems)
~Pat: "Update Account Info" was why I was trying to call.
~Pat's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pat: She wanted to be helpful and I hoped she was sincere. she tried to fix the situation but failed. I had money in my checking account I had just got paid and received money for Christmas. Do not wish to carry a lot of money over the holidays. I do not have a bad check out there. I wrte a check to pay out my Christmas layaway for the kids and telecheck stopped my check cashing privlages. They abuse their powers. They go to far. If a person has no bad check out there they need to leave them alone. I want to know who the jerk is that makes these decisions and this is a nice name compared to what I want to call him.I do believe our constional rights are being stomped on. Call your attorney generals office and complain. Someone please start a petition.Go to your local stores and complain.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~Pat: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pat: I'd give them a five out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~Pat: For that I would say two out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~Pat: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pat taken from his Telecheck customer service problem that occurred on November 23rd, 2017.