Telecheck: When I was declined and called, the operator fi...
A Telecheck customer review by GetHuman user ~Very unhappy citizen from November 14th, 2017
Background on ~Very unhappy citizen's case
GetHuman: ~Very unhappy citizen - can you tell our other Telecheck customers when your case took place?
~Very unhappy citizen: Yes I can. It was afternoon, on November 7th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~Very unhappy citizen a list of common Telecheck problems)
~Very unhappy citizen: "Repayment question" was why I was trying to call.
~Very unhappy citizen's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very unhappy citizen: When I was declined and called, the operator finally told me it was an error *But*I will NOT shop at a merchant who is using your services*Along with sharing my experience with my friends and family asking them to also NOT use a company that uses your services *Very disappointed .... That is what you get for outsourcing outside the USA
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~Very unhappy citizen: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very unhappy citizen: I'd give them a one out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~Very unhappy citizen: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~Very unhappy citizen: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very unhappy citizen taken from his Telecheck customer service problem that occurred on November 7th, 2017.