Telecheck: false information was recorded against my accou...
A Telecheck customer review by GetHuman user ~robert e turner jr from November 14th, 2017
Background on ~robert e turner jr's case
GetHuman: ~robert e turner jr - can you tell our other Telecheck customers when your case took place?
~robert e turner jr: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~robert e turner jr a list of common Telecheck problems)
~robert e turner jr: "Request a Loan" was why I was trying to call.
~robert e turner jr's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~robert e turner jr: false information was recorded against my account and caused me a lot of trouble while I am a person that tried to keep my credit and banking on the up and up
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~robert e turner jr: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~robert e turner jr: I'd give them a four out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~robert e turner jr: For that I would say one out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~robert e turner jr: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~robert e turner jr taken from his Telecheck customer service problem that occurred on November 7th, 2017.