Telecheck: Waited a while the first, then someone answered...
A Telecheck customer review by GetHuman user ~Seattle WA from November 15th, 2017
Background on ~Seattle WA's case
GetHuman: ~Seattle WA - can you tell our other Telecheck customers when your case took place?
~Seattle WA: Sure. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~Seattle WA a list of common Telecheck problems)
~Seattle WA: "Request a loan" was why I was trying to call.
~Seattle WA's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Seattle WA: Waited a while the first, then someone answered and promptly hung up.*Called back again, was on hold forever, no one answered.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~Seattle WA: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Seattle WA: I'd give them a five out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~Seattle WA: For that I would say four out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~Seattle WA: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Seattle WA taken from his Telecheck customer service problem that occurred on November 8th, 2017.